Help CenterTo maintain professionalism and adhere to legal and ethical standards, notaries must not discuss the contents of any documents with signers or answer any questions regarding the specifics of the paperwork.
Provide professional confidentiality
- Do not provide explanations or interpretations of the documents.
- Do not offer any legal or financial advice to signers under any circumstances.
- Do not share details with unauthorized parties.
- Respect the privacy of all documents and information.
If a signer has questions about the paperwork, do not attempt to answer. Direct them back to the contact provided in the order.
Explain with neutrality in mind
You may of course, explain the name of a document to the signer. You may describe it's purpose and function, but please do not comment on the source(s) of the information, its accuracy, or offer your opinion.
This includes any questions or discussions regarding the asking or selling price of a home.
Non-Engagement in Legal or Financial Advice
You are not an attorney or financial advisor. Do not offer any legal or financial advice to signers under any circumstances.